Brian McDonald
After an extremely turbulent flight that injured more than 100 passengers last month, Singapore Airlines has announced that it will offer compensation to those affected during the traumatic journey, including help with medical expenses.
Singapore Airlines Flight SQ321 was en route from London to Singapore on May 20 when it was diverted to Bangkok, Thailand, after experiencing violent turbulence that left some people so injured, they needed back surgery. A 73-year-old British man also died on the flight, but he is believed to have suffered a heart attack during the turbulence, CBS News partner network BBC News reported. reported.
Of the 211 passengers and 18 crew on board, more than 100 were treated at Samitivej Srinakarin Hospital and at least 20 were in intensive care immediately after the incident.
Reuters/Stringer
To apologize for traumatic experienceSingapore Airlines announced on Tuesday would offer $10,000 to those who suffered injuries during the flight.
“For those who suffered more serious injuries due to the incident, we invite you to discuss an offer of compensation to meet each of your specific circumstances, when you feel well and ready to do so,” the company wrote on social media. It is unclear how many passengers suffered serious injuries and will receive greater compensation.
Those who required long-term medical care after the incident received an advance of $25,000 “to meet their immediate needs,” the airline said. The airline has covered medical expenses and helped transport families of the injured to Bangkok.
Pongsakornr Rodphai via Reuters
Singapore Air is also reimbursing the airfare of all passengers on the flight – even if they were not injured – and has provided US$1,000 for departure expenses from Bangkok.
During the incident, the plane dropped from an altitude of about 37,000 feet to 31,000 feet in about five minutes, according to tracking data from the FlightAware.
It was about 10 hours into the flight after the plane crossed the Andaman Sea and was approaching the Thai coast when the difficult journey began. There have been storms in the area and although many associate turbulence with storms, Climatologists say the rapid warming of the world’s oceans, caused by climate change, may also contribute to flight turbulence.
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